Privacy and Security Policy
All services provided in our store belong to our company, VRİDE Bisiklet A.Ş, registered at vride.tr, and are operated by our company.
Our Company may collect personal data for various purposes. The manner and methods of collecting the personal data, and how this data is protected, are stated below.
Through membership or by filling out various forms and surveys on our store, certain personal information about the members (such as full name, company details, phone number, address, or email address) is collected by our store as required by the nature of the business.
Our Company may send campaign information, information about new products, and promotional offers to its customers and members during certain periods. Our members can make any choice regarding whether or not to receive such information when signing up, change this selection later in the account information section after logging in, or notify us through the link in the informational message sent to them.
During the approval process carried out through our Store or via email, personal information transmitted electronically to our Store by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" concluded with our Members.
To identify problems related to the system and to quickly resolve any problems or disputes that may arise regarding the service provided, our Company records and uses the IP address of its members. IP addresses may also be used to generally identify users and collect comprehensive demographic information.
Our Company may use the requested information for the purpose of direct marketing, by itself or by persons it collaborates with, even outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our Company or information provided by the user or information regarding transactions made through our Store may be used by our Company and the persons it collaborates with for various statistical evaluations, database creation, and market research, even outside the purposes and scope determined by the "Membership Agreement," without revealing the identity of our members.
Our Company commits to keeping confidential information strictly private and secret, to regard this as an obligation of secrecy, and to take all necessary measures and show the required diligence to ensure and maintain confidentiality, and to prevent the entire or any part of the confidential information from entering the public domain or being used without authorization or disclosed to a third party.
CREDIT CARD SECURITY
Our Company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is never stored in our system.
When you enter the transaction process, there are two things you should pay attention to, to understand that you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This indicates that you are on a secure internet page, and all your information is protected by encryption. This information is only used depending on the sales transaction process and in line with the instructions you provide. Information regarding the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol, independently of our shopping sites, and transmitted to the relevant bank for inquiry. Shopping continues if the card's usability is approved. Since no information about the card can be viewed or recorded by us, third parties are prevented from capturing this information under any circumstances.
The reliability of the payment/invoice/delivery address informat
Only you can access and change all the information you provided when registering. If you safely protect your member login information, it is not possible for others to access and change information about you. For this purpose, movement is made within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.
Internet shopping sites with an information line or customer service that specify clear address and phone information are preferred more today. In this way, you can get detailed information about all the issues on your mind and obtain healthier information about the reliability of the company providing the online shopping service.
Note: We recommend paying attention to the presence of the company's clear address and phone number on Internet shopping sites. If you are going to shop, note down all the phone/address information of the store you are buying the product from before shopping. If you do not trust them, confirm by calling before shopping. All information about our company and the company location are specified on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you send to us via the credit card mail-order method will be stored by our company according to the principle of confidentiality. This information is kept for a period of 60 days against possible bank chargeback disputes that may arise and is then destroyed. In the event that any amount other than the cost approved by you via the mail-order form you send us for the price of the products you ordered is withdrawn from your card, it does not pose a risk since you can naturally object to the bank and prevent the payment of this amount.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other sites within its website. Our Company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published
EXCEPTIONAL CASES
In the limited cases specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:
1. Complying with legal obligations imposed by the competent legal authority, such as Law, Decree-Law, Regulation, etc., that are issued and in force;
2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our Store with users and to put them into practice;
EMAIL SECURITY When sending emails to our Store's Customer Service regarding any of your orders, never write your credit card number or passwords. Information in emails can be viewed by third parties. Our Company cannot guarantee the security of information transferred from your emails under any circumstances.
BROWSER COOKIES Our Company may obtain information about users who visit our store and their use of the website by using a technical communication file (Cookie). The aforementioned technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your email. Most browsers are designed to accept the technical communication file initially, but users can change the settings to prevent the technical communication file from arriving or to give a warning when the technical communication file is sent.
Our Company may change the provisions of this "Privacy Policy" at any time by publishing them on the site, or by sending electronic mail to users, or by publishing them on its site. If the Privacy Policy provisions change, they become effective on the date of publication.
For any questions and suggestions regarding our privacy policy, you can send an email to [email protected]. You can reach our company using the following contact information.
Company Title: VRİDE Bisiklet A.Ş
Address: FOLKART VEGA/ İZMİR
Email: [email protected]
Phone: 0232 369 09 07
Fax: